Welcome To The “Frequently Asked Questions” Page!

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     Frequently Asked Questions with Answers

Spam Suspect Email Related Questions

1. Why am I getting all this junk email?
2.
How do I delete spam suspect emails before I receive them?
3.
How do I move spam suspect emails to a spam folder?
4.
How do I delete spam suspect messages immediately upon receiving?
5.
How do I stop the scanner from marking my friend’s email as spam?
6.
I keep getting junk mail from “soandso,” how do I make it stop?
7.
I Blacklisted a message but it keeps coming through, why?
8.
I don’t want to be bothered by any of this.  How do I keep spam suspect email from showing up at all?
9.
I liked the way you used to stop spam, why did you change?
10.
How many email messages are marked as spam each day?
11.
How do I active the SPAM Scanner for my e-mail account?
12.
How do I turn off the SPAM Scanner for my e-mail account?

Email Related Questions

1. What is this virus scan with email?
2.
Why does it hang up after I send or receive email?
3.
I can’t get email, it keeps downloading the same message, help!
4.
Why does it ask for my password every time I check my email?
5.
Can I have more than one email address?
6.
Why can’t I open attachments in Outlook Express?
7.
Why do I get email that’s not addressed to me?

General Questions

1. Help! I’m having problems double clicking my mouse.
2.
Can I change my password?
3.
Can I have more than one email address?
4.
Can I change my User ID?
5.
Recommended PC configuration for internet access?
6.
What’s this tiered pricing all about?
7.
How do I make my own Web Page?
8.
How do I upload my Web Page to my Personal Web Site?
9.
How do I check my online hour usage?
10.
How do I change my subscriber account?
11.
How do I pay online?
12.
Where can I find an Anti-Virus Program?
13.
How can I keep my children safe from harmful web sites?

Dialing and Disconnect Questions

1. Why does it hang up after I send or receive email?
2.
Why won’t it connect automatically when I open my web browser?
3.
Do I have to enter my password every time I want to connect?

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Last modified - Friday, January 14, 2005 -
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Important News

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